**Customer Service Representative - Dutch Speaker (Barcelona, Hybrid)****Location**: Barcelona, Spain**Job Type**: Full-time | Hybrid**Languages**: Dutch (native/fluent) + English (required)Are you a great communicator with a passion for helping people? Join our vibrant team in **Barcelona** as a **Customer Service Representative** for a leading international provider of **security solutions**. We are the market leader in monitored alarm systems for homes and SMEs in **Belgium**.Your Role- and cross-selling opportunities to enhance the customer experience.Key Responsibilities- Solve customer inquiries related to technical issues, billing, contracts, and more- Schedule installation and maintenance appointments- Offer additional products/services that match customer needs- Ensure accurate follow-up and reporting of all interactionsYour Profile- Experience in a call center or customer support is a plus- Strong communication and interpersonal skills- Problem-solving mindset and customer-oriented attitude- Flexible, proactive, and team-oriented- Fluent in **Dutch** and **English**; French or Spanish is a plusWhat We Offer- **Paid training** to help you succeed- **Hybrid work model** for work-life balance- **Free weekly Spanish lessons**:- Friendly, people-first call center environment- Competitive base salary + **bonus opportunities**:- Meal vouchers, transport card & **private insurance**:- Fun company events (4 per year!)- Free coffee & fruit at the office- Real **growth opportunities** within the companyTipo de puesto: Jornada completaSueldo: 1.600,00€ al mesBeneficios:- Cursos de idiomas ofertados- Plus transporte- Seguro de vida- Seguro médico privado- Ticket restauranteHorario:- De lunes a viernes- Turno de 8 horasRequisito de idioma flexible:- Español no requeridoRetribución complementaria:- Bonus mensualExperiência:- Atención al cliente: 1 año (Deseable)Idioma:- Neerlandés (Obligatorio)- Inglés (Obligatorio)Ubicación del trabajo: Teletrabajo híbrido en 08005 Barcelona, Barcelona provinciaFecha de inicio prevista 05/05/2025