Descripción de la oferta
At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands‑on experience matters, even the CEO pushes trolleys.
About Newrest
Newrest, an expert in out‑of‑home catering and Facility Management, is one of the world leaders in multi‑sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees. Our services cover a wide range of areas: airline catering, buy‑on‑board, onboard duty free, concession catering, remote sites and Facility Management services, rail catering, airport and motorway concessions. More than just a company, Newrest represents a true family, with 97 % of its capital owned by over 700 employees.
Key Responsibilities
As the commercial manager in the subsidiary, you are the interface between our airline’s customers and the internal team
You will ensure all information (flight schedules, manuals, menu changes and any other instructions…) is distributed to all “key” people of the unit
Ensure information is clearly understood, completed and applied by everyone
Intensively control the compliance of the preparation and delivery of agreed services (flight checks, chef tables…)
Ensure billing is correct: all items are charged at the right price
Provide excellent relationship with stakeholders to retain and create a unique operational and commercial relationship
Provide centralized and fluid external / internal operational communication between the unit and clients
Control and monitor the crew comment: adequate response within 24 hours
Ensure proper execution of corrective actions
Create business relationships with new customers, allowing the signing of new contracts
Ensure that the airline quality dashboard is maintained
Minimum 2 years of experience in commercial or customer services positions
Experience in catering companies is mandatory
A previous experience on Airlines customer services is appreciated
English and Spanish fluent mandatory
Customer focus, empathy, negotiation skills, constancy, work under pressure, results oriented
Client satisfaction will be your priority
Attention to detail
Focused on compliance at all time
Resilient to stressful situations
Well organized, rigorous and methodical yet flexible to adapt to local constraints
Commercial awareness
Hands on personality
Excellent computer skills (Office Suite)
€3.4 billion in revenue (2024/2025)
Double‑digit growth since 2020
Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
In‑house ERP system: Winrest
A Graduate Program that develops young talent
Management of the entire value chain: from raw material procurement to delivery on the tarmac
Over 2 million meals served per day
Group news available here: https://media.newrest.eu/
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