Descripción de la oferta
Join BOSCH and take your career to the next level Are you looking for a top-tier professional experience in a world-renowned multinational? Do you speak native-level German and have a fluent command of English? Are you passionate about customer service and the automotive sector?At Bosch Service Solutions, you will support customers who use cars, motorbikes, and engines, providing assistance through inbound calls. Youll handle inquiries related to warranties, technical support, workshops, and customer complaints.This is your opportunity to join a global leader and develop your career in a dynamic, structured, and innovative environment.What will you do?- Handle inbound customer calls- Provide support with warranties and technical inquiries- Assist with workshop-related questions and complaints- Deliver excellent customer service following established proceduresKey Languages- C2 or native level of German- C1 or fluent level of English (training will be conducted in English)What are we looking for?- Strong communication skills (spoken and written)- Previous experience in customer service or technical support- Ability to follow processes and provide high-quality service- Good knowledge of MS Office- Ability to work under pressure- Team player, organized, and eager to learnWhat do we offer?- Monday to Friday 39 hours per week- Rotating weekly shifts:- 08:00 16:00- 09:00 17:00- 11:00 19:00- 6-month temporary contract (ETT) with the possibility of a permanent position- Competitive salary: up to 23,100 € gross per yearEn Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Requisitos mínimos
Key Languages
C2 or full professional level of German.
C1 or full fluency in English. Training is in English.
- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
- Advanced user of MS Office
- Able to handle stressful situations.
- Teamwork spirit. Organized. Curious and hunger to learn more.
