Descripción de la oferta
About NeuralTrustNeuralTrust is a leader in AI & Agent Security, providing enterprises with the security foundations they need to safely deploy and scale AI agents and generative AI applications.AI agents represent the biggest platform shift since the Internet and mobile. They are transforming how companies operate, make decisions, and interact with customers. Our mission is to make AI & Agent adoption measurable, secure, and compliant for organizations worldwide.As we scale, ensuring that our clients successfully deploy, adopt, and expand our solutions is mission-critical. If you're excited about working directly with enterprise clients, leading deployments, driving retention and expansion, and operating at the intersection of AI, security, and enterprise software — keep reading.What You Will DoLead the successful deployment and onboarding of NeuralTrust solutions with enterprise clientsOwn post-sale client relationships and act as a trusted advisorEnsure high adoption, measurable value delivery, and long-term client satisfactionDefine success metrics and track client health throughout the lifecycleRun regular business reviews and performance check-insIdentify expansion and upsell opportunities within existing accountsCollaborate closely with Sales on renewals and account growthServe as the voice of the customer internally, translating feedback into product insightsBuild and scale repeatable client success and deployment processesWork cross-functionally with Product, Engineering, Sales, and the founding teamYou will not be "just another employee" — your execution will directly impact retention, revenue growth, and NeuralTrust's global reputation️ About YouExperience in Customer Success, Solutions Delivery, Implementation, or Account Management (3+ years)Proven track record managing enterprise or mid-market B2B SaaS clientsStrong project management and organizational skillsCommercial mindset with the ability to identify growth opportunitiesComfortable working with both technical and business stakeholdersAbility to explain complex technical concepts clearlyExperience in cybersecurity or enterprise software is a strong plusInterest or background in AI, AI agents, or enterprise SaaS is highly valuedProactive, ownership-driven, and results-orientedComfortable operating in a fast-paced startup environmentBased in BarcelonaProfessional proficiency in English languageBenefitsHigh-growth, multicultural, and friendly startup environmentHybrid setupWork directly with the founding teamReal ownership and impact from day oneFast learning curve at the forefront of AI & Agent SecurityStrong growth opportunities
