Descripción de la oferta
pbWHO WE ARE /b /ppbr/ppEnter Club, based in Barcelona, offers an all-inclusive living experience designed to make people feel at home from day one. /ppWe bring together expats, digital nomads, professionals, and students to create an international and supportive community where meaningful connections and memorable experiences can grow. /ppbr/ppbTHE ROLE /b /ppbr/ppWe're looking for a proactive, people-first person to be the main point of contact for our clients. /ppYour day will be a mix of phone calls, emails, and face-to-face interactions — plus coordinating behind the scenes with our operations, maintenance, and sales teams. /ppbr/ppbWHAT YOU'LL DO /b /ppbr/pp– Handle clients inquiries via phone, email, and in person. /pp– Take responsibility for efficiently managing issues reported by clients. /pp– Coordinate issue management in collaboration with other departments. /pp– Manage check-in and check-out processes, including key handovers. /pp– Use company systems and processes to keep all information organized. /ppbr/ppbWHAT WE'RE LOOKING FOR /b /ppbr/pp– Fluent English and Spanish; any additional language is a plus. /pp– Previous experience in a customer-facing role. /pp– Organized, detail-oriented, and calm under pressure. /pp– Strong communicator who connects easily with people from different backgrounds. /pp– Proactive and adaptable. /pp– Comfortable with digital tools and quick to pick up new systems. /ppbr/ppbWHAT'S IN IT FOR YOU /b /ppbr/pp– A real role with ownership, not just ticket closing. /pp– Fast-growing company where your ideas and impact are valued from day one. /pp– A friendly, supportive, and international environment that encourages collaboration, creativity, and initiative, with daily exposure to a global community. /pp– Contribute directly to shaping the client experience and company culture. /p
