Descripción de la oferta
About Us JINGDONG Logistics (JD Logistics) is the logistics arm of JD.Com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.Context of the PositionAs part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market. This is a critical greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution.This position is designed for an energetic, floor-oriented Last-Mile Operations Manager. The role demands an execution-focused leader who can run a high-volume delivery depot hands-on, manage dynamic driver waves, and hit strict daily delivery windows under intense time pressure.The Mission & Core ScopeThe Mission: Launch, stabilize, and run daily operations at a dedicated last-mile delivery station, ensuring a flawless cross-docking sorting process and maximum delivery success rates for the assigned zone.The Scope: You will take full operational and administrative ownership of the physical delivery depot—overseeing inbound sorting, parcel routing, driver dispatch waves, vehicle safety compliance, and the direct management of shift supervisors and local delivery couriers.Crucial Expectations & Performance TargetsTo provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:Depot Commissioning & Go-Live: Turn the bare physical delivery facility into an active, organized sorting and dispatch cross-dock, meeting launch deadlines with zero operational delays.Last-Mile Delivery Excellence (SLA): Maintain near-perfect metrics for On-Time Delivery (OTD), First-Time Delivery Rate, and scan compliance, actively troubleshooting route disruptions.Driver Wave & Sort Optimization: Structure the early-morning sorting lines and van loading waves efficiently, minimizing driver wait times at the bays and maximizing daily delivery capacity.Compliance & Labor Governance: Ensure all station operations and driver scheduling comply 100% with Spanish road transport safety, warehouse risk prevention (PRL), and local labor standards.Position RequirementsGreenfield Launch Expertise: You must have a verified background of successfully running, launching, or acting as a key supervisor within a high-volume last-mile delivery depot or express cross-dock facility (e.G., Ex-Amazon Logistics L4/L5, DHL Express, SEUR, or GLS depot managers).Hands-On Floor Leadership: Proven ability to lead and motivate a fast-paced team of operators and delivery drivers under high-pressure, time-sensitive morning dispatch constraints.Language Proficiency: Professional fluency in English and Spanish is mandatory to manage local courier operations and report operational performance data clearly to international management. Knowledge of Mandarin is a strong asset.Operational Flexibility: High adaptability regarding non-standard shift hours, specifically early morning sorting windows (e.G., 5:00 AM starts), which are required to stabilize a last-mile delivery engine.Diversity & InclusionAt JD Logistics, we are committed to building an inclusive workplace where everyone can thrive.We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.Ready to Build the Future of Logistics?Take the next step in your career and join one of the world's fastest-growing logistics companies.Apply today and help shape the future of intelligent logistics with JD Logistics.Please provide your resume in English.
