Descripción de la oferta
About the job
Food and Beverage: Deputy Head of F&B
Location: Spain: Mallorca
Duration: Permanent Contract
At Sani/Ikos Group, the F&B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.
Our F&B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.
Responsibilities:
Divisional Support and Operational Continuity
Assist the Head of F&B in overseeing all restaurant and bar operations, ensuring smooth coordination and service delivery.
Monitor daily performance indicators, identifying areas for improvement and supporting outlet leaders in corrective actions.
Ensure operational consistency across outlets, maintaining compliance with brand standards, HACCP, and safety procedures.
Act as operational lead during the absence of the Head of F&B, ensuring continuity and effective communication across the division.
Performance Management and Analysis
Review and analyze financial and performance reports, supporting the development of action plans to achieve divisional targets.
Coordinate follow-up with outlet management on cost efficiency, quality improvement, and guest satisfaction objectives.
Support the implementation of strategies that optimize resource use, productivity, and profitability.
Leadership and Team Development
Support the Head of F&B in leading, coaching, and developing F&B management teams.
Promote a collaborative culture focused on accountability, engagement, and service excellence.
Actively participate in leadership activities, contributing to talent development and fostering strong communication within the division.
Guest Experience and Quality Assurance
Maintain a consistent presence in outlets to observe and support service quality and guest interaction.
Monitor guest satisfaction and feedback, identifying trends and recommending improvement actions.
Ensure that service and product delivery consistently reflect brand standards and resort expectations.
Cross-Divisional Coordination
Work closely with the Culinary, Rooms, and other divisions to ensure seamless coordination and guest experience delivery.
Participate in management meetings and represent the F&B Division when delegated by the Head of F&B.
Support the implementation of new concepts, initiatives, and brand-wide standards.
Accountability
Responsible for supporting divisional leadership and ensuring operational continuity under the direction of the Head of F&B.
Accountable for contributing to divisional financial, service, and employee engagement objectives.
Acts as delegated authority in the absence of the Head of F&B, ensuring service quality and operational control.
About you
You have proven experience as an F&B Manager or in a senior supervisory role within upscale or luxury hospitality. You bring strong leadership, communication, and team-building skills, along with solid knowledge of F&B trends, service techniques, and cost control. You thrive under pressure and are confident managing multiple outlets or events simultaneously. Professional and guest-oriented, you are passionate about delivering exceptional service and creating memorable guest experiences.
Our promise
We believe in providing the structure for a meaningful career where your impact is clear and your success is supported by a strong team.
Meaningful and impactful work: Your executive role is central to creating unforgettable holiday experiences and achieving our Vision to be the most admired brand. Your strategic decisions have a tangible, large-scale impact on our brand's global legacy.
Teamwork and community: We foster a collaborative culture where your executive team and direct reports form a supportive community, driving shared goals through mutual respect and high performance.
Empowered contribution: We provide an executive structure that trusts your seasoned judgement and empowers your strategic leadership to directly influence brand strategy and legacy.
Strategic career growth: We view your development as a long‑term investment. Benefit from dedicated training and mentorship programmes designed to support continuous learning and accelerate your career trajectory. From structured onboarding and continuous learning through our global e‑learning platform, training academies, masterclasses and workshops‑enhanced by exclusive academic partnerships such as eCornell‑to transparent performance management and leadership development, we support your growth, empower your impact and create an environment where talent is recognised and potential thrives. At the same time, we foster teamwork and a strong sense of community through our internal communication tools, where people connect, collaborate, share knowledge and celebrate success.
Job security and financial stability: As a fast‑growing and financially solid group, we offer stability and a competitive remuneration package that allows you to plan your future with confidence and focus on developing your leadership skills, complemented by accommodation, daily transportation support and full board meals.
#J-18808-Ljbffr
