Descripción de la oferta
Descripción del trabajo
My client is an international B2B SaaS company providing technology solutions to large multi-site organizations. The company operates across several European markets and is currently scaling its enterprise business, with strong growth ambitions in the coming years. As part of this expansion, my client is building a dedicated strategic accounts function and is looking for a Key Account Director to manage and grow a portfolio of high-value, multi-country enterprise clients.
Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.
The Key Account Director is a senior, revenue-owning role responsible for the strategic management, retention, and expansion of the company's most critical customers. You will operate at executive level both internally and externally, driving long-term partnerships, leading complex commercial negotiations, and ensuring sustainable revenue growth across your portfolio. This role requires a combination of strategic vision, commercial leadership, and strong stakeholder management in an international environment.
Responsabilidades
Own the commercial performance and long-term growth strategy of a portfolio of strategic enterprise accounts.
Lead complex contract renewals and multi-year commercial agreements.
Executive relationship management: lead executive-level business reviews focused on value creation, ROI, and transformation initiatives.
Coordinate closely with Sales, Product, Customer Success, and Finance teams to ensure consistent delivery quality across multiple geographies and solutions.
Risk and opportunity management: anticipate and mitigate churn risks at an early stage.
Support and mentor account management teams when relevant.
Contribute to the development of strategic account management frameworks.
Net Revenue Retention (NRR), renewal rate and contract value growth.
Cualificaciones
8–12+ years of experience in enterprise account management, strategic sales, or commercial leadership within B2B SaaS.
Demonstrated success in complex negotiations and long sales cycles.
Strong commercial mindset combined with strategic thinking.
Data-driven approach to decision-making.
Familiarity with CRM and customer success tools.
Fluent in English, French, and Spanish.
El candidato ideal cumplirá con los requisitos anteriores y demostrará habilidades interpersonales evidentes.
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