Descripción de la oferta
Experteer Overview In this role, you will configure and enhance the EasyVista ITSM platform, focusing on data handling, workflow optimization, and UI customization. You will collaborate with IT and business teams to improve system performance and align solutions with business needs. You will manage changes, deployments, and testing while maintaining documentation and compliance. This position offers opportunities to influence internal processes at a global IT services leader and grow through structured development programs.Compensaciones / Beneficios
- Configure and develop solutions within EasyVista ITSM
- Write and optimize SQL scripts for data handling and workflows
- Customize and maintain web interfaces, forms, and service portals
- Design and improve incident, request, and change workflows
- Support integrations with internal systems and tools
- Troubleshoot performance issues and application faults
- Manage change requests, deployments, and testing activities
- Collaborate with stakeholders to translate requirements into solutions
- Maintain technical documentation and ensure standards complianceResponsabilidades
- 3+ years in application development, ITSM, or system support
- Strong SQL scripting and relational database experience
- Experience with ITSM or workflow platforms (EasyVista, ServiceNow, Remedy, Ivanti, etc.)
- Web technologies experience (HTML, basic JavaScript, UI customization)
- Understanding of application lifecycle, testing, and deployments
- Ability to translate business requirements into technical solutionsRequisitos principales
- health insurance
- paid leave
- retirement plans
- hybrid work
- Certified Great Place to Work
- onboarding program