Descripción de la oferta
Additional Information: This hotel is owned and operated by an independent franchisee, ACHM Spain Management,. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. We are looking for a Host/Hostess for our luxury hotel, Santo Mauro, Luxury Collection. Responsibilities You will be the host/hostess for our guests, both hotel residents and external visitors, from their arrival until they are seated in the various dining outlets. You are the person who welcomes, seats, accommodates, and bids farewell to guests in the food & beverage outlets. You will be responsible for registering, managing, and confirming F&B department reservations through the hotel’s reservation management system, as well as controlling capacity and guest flow in the terrace/bar areas. You will review menus to ensure they are up-to-date, clean, abundant, and wrinkle-free. You will maintain order and cleanliness in the work areas throughout the day, following on-the-go cleaning procedures. You will actively promote sales. You will communicate with the F&B department managers to ensure successful service and guest satisfaction. You will convey and record guest feedback to the managers on duty. The selected candidate must be able to communicate fluently in English and Spanish. You will comply with all company policies and procedures. Requirements Degree or training in Hospitality and/or Tourism Management At least 2 years of experience in customer service positions in 4*/5* hotels or restaurants (preferred) High level of English 20-hour work schedule Career growth within the company Teamwork environment Marriott discounts and benefits Opportunity to learn during the opening of a 5* hotel. salary according to the collective agreement This company is an equal opportunity employer. frnch1
