Descripción de la oferta
IMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Who We Are:Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.Over the past 20 years we maintain a productive corporate-academic partnership with many different orthodontists and universities around the world, and our R&D team has made tremendous breakthroughs in many fields, to ensure that Angel Aligner is at the cutting edge of technology and product development. Over 150 patents have been obtained in respect of processing, clear aligners, manufacturing, and 3D printing technology.Why Angel Aligner ?With over one million patients treated and over two decades of innovation, we're not just transforming smiles—we're aiming to shape the future of clear aligner therapy. At Angel Aligner, our customers come first —our orthodontist clients and their partners are at the heart of everything we do. We anticipate their needs, delivering personalized, effective, and reliable solutions.About the RoleWe are looking for a skilled Billing Specialist to join our Accounts Receivable team. You will own the end-to-end process for issuing manual invoices and managing credit notes (primarily, but not exclusively), ensuring accuracy, compliance, and timely processing across internal stakeholders and customers.Key responsibilitiesManual invoicingCreate and release manual invoices for marketing materials, event fees, and other non-standard products/services.Validate invoicing requests: customer details, legal entity, billing address, VAT/tax ID, pricing, discounts, and payment terms.Ensure invoices match the approved request and all supporting documentation (e.g., PO, internal approvals, order confirmation).Coordinate with Marketing, Sales, Customer Success, and Operations to resolve missing/incorrect information prior to invoice release.Issue proforma invoices when needed and follow internal controls and approval workflows.Credit notesCreate, review, and process credit notes for pricing corrections, cancellations, event changes, or billing errors.Confirm credit note eligibility and ensure proper documentation and approvals are in place.Apply credits accurately (against the correct invoice/customer) and communicate outcomes to internal teams and customers.Track trends in credit note reasons and propose actions to reduce recurring issues.Controls, reporting, and process improvementMaintain clean customer and billing master data across relevant systems.Follow SOPs and internal controls, ensuring a clear audit trail for manual billing and credit notes.Support month-end activities by ensuring invoices/credits are posted correctly and on time.Produce basic reporting (e.g., turnaround time, credit note volume/reasons, pending approvals).Identify and implement improvements to reduce manual work, improve accuracy, and prevent billing errors.Required qualifications2+ years of experience in billing, invoicing, accounts receivable, or finance operations.Hands-on experience issuing manual invoices and processing credit notes.Strong attention to detail and ability to manage multiple requests with deadlines.Confident working with CRM/ERP tools and highly skilled in Excel (Microsoft Dynamics experience is a plus).Clear communication skills and ability to coordinate effectively across teams.Nice to haveVAT/tax exposure (especially in multi-entity or EMEA contexts).Familiarity with approval workflows, audit requirements, and internal controls.
