Descripción de la oferta
We are looking for an Enamel Technical Services Specialist to join our Performance Coatings Sales Directorate in Akcoat Spain .
The ideal candidate should have…
- Bachelor’s degree in Chemistry, Chemical Engineering, Metallurgy and Materials Engineering , or a related field
- Minimum 5 years of industry experience , including technical and/or sales roles
- Strong technical and commercial background
- Excellent command of English and Spanish
- Strong competencies in: Customer focus, Planning & organization, Solution and result orientation, Effective communication, Troubleshooting & request management, Product and service knowledge, Operational excellence
- Strong analytical thinking, systematic working approach, and project follow-up skills
- High level of motivation and ownership
- Proficiency in MS Office applications
- Valid B class driving license and active driving experience
- Willingness to travel
This position will be carrying out…
- Providing technical information / technical specification support regarding the product and production conditions.
- Providing technical support for product samples and trials.
- Participating in workshops and studies to understand the needs on site by making customer visits. Establishing strong relationships with customer technical teams.
- To conduct feasibility studies of samples requested by the customer in line with their demands. To manage the sample preparation process that will produce products in accordance with the customer's technical specifications.
- Conducting quality tests included in the customer technical specifications and reporting the results to relevant stakeholders, planning remedial activities.
- To manage product complaints effectively, ensure coordination between relevant units and decide on the best way to resolve the problem.
- Initiating and/or contributing to teamwork to identify and resolve root causes of recurring product quality complaints and quality problems.
- To follow up the delivery of Customer Orders at the promised level and quality, to contribute to teamwork to identify and solve the root causes of deviations.
- To provide analysis of his/her the region and feedback for the market, product portfolio.
