Descripción de la oferta
We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg. What are we looking for? An ETL Support Analyst to join a stable international project, based in Madrid, ensuring that the service is maintained in operational condition with focus on the DATA perimeter and ETL processes. Responsibilities: • Providing technical and functional support to users. • Managing incidents within the scope of reporting by ensuring that the service is restored as quickly as possible with complete transparency regarding the Business Line: Referencing, communication, coordination, correction, drafting of PIRs (Post Incident Reviews) • Ensuring the proper management of application access by following the recommendations applicable to its scope. • Contributing to the construction of production dashboards and undertaking the actions defined for improving the service. • Implementing monitoring and supervise the application’s technical and functional components. • Implementing the system and parameters used to monitor its scope. • Monitoring the smooth implementation of processing according to the production plan. • Checking the functional and technical quality of the interfaces / transfers between applications. • Monitoring the condition of the application’s technical components. • Checking the proper running of application backups and restorations. • Orchestrating and managing the various releases within scope. • Creating and enriching the application document framework. Maintaining operating procedures. • Drafting and maintaining operating procedures and technical documentation framework. • Enriching and updating the knowledge base. • Providing analysis and measuring, analyzing and improving the performance of the application’s technical and functional components, and monitoring application performance data (traces, logs, events, etc.) in order to improve the user experience. • In line with the business requirements, managing the capacity elements of the application • Carrying out data purges in accordance with the business line. • Realizing the technical integration of applications based on existing products and services and performing technical integration of applications using existing products and services in order to reduce implementation times. • Defining and implementing monitoring and facilitating the supervision of services. • Scheduling batch processing. • Providing expertise to IT Ops, notably for production and infrastructure requirements. • Managing functional upgrade requests. • Estimating the APS workload for implementing changes. • Defining a schedule in conjunction with the various teams (Development, Operation, Business Lines, etc.) • Contributing to the processes belonging to the activity, observing the requirements and carrying out the necessary remediations. Requirements: - ETL experience - Orchestrator (Autosys, Control M) - Linux (RHEL distribution) - Datastage. - Windows 2016 - 2025 - Network Protocols (VIP load balancer, WAF) - IT Languages Shell - Security: Illumio, Authentication Forte… - Middleware (Apache Kafka, MQ Series…) - API Management / Back End Impact - Production Tools: Dynatrace, Kibana - Toolchain CI/CD - Devops Tools (Jenkins, Ansible Tower…) - Scripting (Ansible, Python, Shell, SQL…) - Cloud tools : Docker, Kubernetes, Terraform - ITIL Methodologies - IT production resiliency procedures: DRP (Disaster Recovery Plan), BCP (Business Continuity Plan), HA (High Availability) - Fluent English spoken Work Model: Hibrid. Flexible hours, Monday to Friday. We offer: Continuous training
