Descripción de la oferta
BettingJobsare seeking an experiencedGeneral Managerto lead operations for theSpanish marketon behalf of a leading global betting and gaming group, based in their Ceuta office. The role will take full ownership of P&L and commercial performance across multiple verticals, including Poker, Sportsbook and Casino, overseeing a business generating in excess of €100m annually.Responsibilities:Strategic & Commercial Leadership
Full P&L ownership for the Spanish market, setting clear strategic and commercial objectives.
Define and implement the country plan across key areas including Marketing, Promotions, Product, Customer Operations, and Compliance.
Ensure efficient allocation of resources to achieve both long-term goals and short-term performance targets.
Maintain an in-depth understanding of the local market, competition, and consumer behaviour.
Drive collaboration across functions including Product, Marketing, Acquisition, CVM, and Customer Care.Financial & Performance ManagementSet, monitor, and deliver against revenue and profitability KPIs.
Identify new revenue opportunities and optimise existing business lines.
Lead budgeting, forecasting, and ongoing financial performance reviews.
Strengthen acquisition, retention, and customer value strategies to maximise lifetime value.Commercial & Customer StrategyBuild and execute a commercial plan across all verticals aligned to strategic objectives.
Use customer insights and analytics to inform decision-making and drive growth.
Oversee content localisation, UX, and product development to ensure market relevance and customer engagement.
Direct promotional and customer contact strategies, ensuring efficient execution and measurable results.Leadership & People DevelopmentLead a cross-functional local team spanning multiple business areas.
Foster a culture of collaboration, accountability, and innovation.
Develop and mentor senior talent, supporting career progression and succession planning.Regulatory & Stakeholder ManagementEnsure full compliance with local regulatory and licensing requirements.
Build and maintain strong relationships with regulators, affiliates, and other key stakeholders.
Champion responsible gaming and player protection initiatives within the market.Market DevelopmentIdentify and pursue new opportunities for growth and market expansion.
Strengthen brand positioning and customer engagement across all channels.Requirements:Proven experience as a Country Director, General Manager or equivalent senior leadership role within the iGaming industry.
Strong understanding of Poker, Sportsbook, and Casino particularly within the Spanish market.
Demonstrated track record of delivering commercial success and P&L responsibility.
Excellent analytical and strategic planning skills, with a data-driven approach to decision-making.
Strong leadership and stakeholder management capabilities.
Outstanding communication and negotiation skills in English and Spanish.
Flexibility to travel regionally as required.
