Descripción de la oferta
A leading SaaS provider for hospitality is seeking a Technical Support Manager to lead and develop a global team. Your role includes managing escalations, ensuring operational excellence, and driving improvements in support processes. The ideal candidate will have over 8 years of SaaS experience, proven leadership skills, and expertise in technical troubleshooting. This position offers the opportunity to make a significant impact in a remote-first environment, fostering a culture of learning and accountability.
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