Descripción de la oferta
A growth-driven travel company is seeking a Customer Journey & OTA Lead to enhance the guest experience from pre-booking to post-trip. The ideal candidate will have over 2 years of experience in customer service, especially within hospitality or OTA management. You will be responsible for managing OTA platforms and improving customer interactions while being analytical and detail-oriented. Bilingual skills in English and Spanish are essential for this role, which aims to revolutionize the customer service approach.
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