medmix is a global leader in high-precision delivery devices, operating in healthcare, consumer, and industrial markets. With over 900 active patents, 14 production sites worldwide, and nearly 2,700 employees, we prioritize innovation, quality, and agility. Headquartered in Baar, Switzerland, our shares are traded on the SIX Swiss Exchange (SIX: MEDX).Job DescriptionJob PurposeThe Head of Quality for the Industry Business Unit (BU) oversees quality control and assurance to meet or exceed customer expectations. This role ensures compliance with ISO standards across manufacturing sites and design centers in Valencia, Shanghai, Hungerford, Haag, and Atlanta, manages customer complaints with robust root cause analysis, and drives continuous improvement initiatives with a strong customer focus and leadership skills.ResponsibilitiesQuality Management Systems: Develop and maintain an effective QMS aligned with industry standards and regulations, covering complaint handling, quality control, document control, and continuous improvement.Quality Control: Establish inspection and testing protocols, monitor product quality, and address non-conformities.Supplier Quality Management: Collaborate with procurement to conduct supplier audits, evaluate performance, and ensure quality standards are met.Quality Assurance: Implement strategies to prevent defects, define KPIs, analyze root causes, and apply corrective actions.Continuous Improvement: Lead initiatives using Six Sigma and Lean methodologies to enhance quality processes and efficiency.Customer Satisfaction: Monitor feedback, address complaints, and ensure customer requirements are fulfilled.Change Control: Ensure robust and efficient change management processes.Training and Development: Provide quality training, foster awareness, and support employee growth.Compliance: Maintain awareness of standards and regulations, coordinate audits, and ensure certification compliance.Leadership and Team Management: Lead the quality team, set goals, evaluate performance, and promote professional development.QualificationsBachelor's degree in Industrial Engineering, Operations Management, or related; Master's preferredProven experience in multi-site or global quality management rolesDeep knowledge of QMS principles, Six Sigma, Lean, ISO 9001, and industry regulationsStrong analytical, communication, and leadership skillsLanguages: Fluent in Spanish and EnglishAdditional Informationmedmix is committed to diversity and equal opportunity. Join us to advance your career and make a difference!
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