Descripción de la oferta
Summary**Pioneering, authentic, groundbreaking, but above all, a cultural epicenter.**Join the **Human Resources team at Thompson Madrid**, the most cutting-edge brand in the capital, where culture lives.**Position Summary**The **Human Resources Leader** is primarily responsible for managing all aspects of Human Resources within the hotel. This strategic and operational role ensures compliance with Hyatt’s corporate policies and procedures, promotes a positive work culture, and supports the leadership team in attracting, retaining, and developing talent. Additionally, this role acts as a key liaison between the corporate HR leadership and the hotel team, ensuring alignment with the company’s global goals.**Key Responsibilities****1. Strategic Human Resources Management**:- Implement Hyatt’s defined HR policies and strategies at the hotel.- Provide strategic advice to the General Manager and leadership team to align HR practices with hotel objectives.- Analyze key KPIs such as turnover, absenteeism, and employee satisfaction, and develop strategies to improve results.**2. Recruitment and Selection**:- Manage the full recruitment, selection, and hiring process for hotel talent, with support from the corporate team, ensuring Hyatt standards are applied.**3. Labor Relations and Organizational Culture**:- Promote and maintain a positive work environment that fosters teamwork and employee engagement.- Manage labor relations, including conflict resolution and mediation between employees and supervisors.- Implement recognition programs and activities that reinforce Hyatt’s values and culture.**4. Training and Development**:- Coordinate and oversee training and development programs for teams, ensuring all employees receive appropriate training in technical, service, and leadership areas.- Identify individual development needs and design career plans for key employees.- Ensure implementation of Hyatt’s corporate development programs.**5. Regulatory Compliance**:- Ensure compliance with all applicable local and international labor regulations, as well as Hyatt policies.- Prepare for and oversee internal and external HR audits.- Manage cases related to workplace safety, work accidents, and workers’ compensation claims.**6. Compensation and Benefits Administration**:- Oversee the administration of salaries, benefits, and incentive plans at the hotel, ensuring competitiveness and fairness.- Manage communication and enrollment processes for employee benefits plans.**7. Administrative and Operational Management**:- Supervise and ensure maintenance of employee files and records in accordance with corporate standards.- Support the HR administrator in the daily management of operational tasks.- Ensure accurate and timely payroll processing in coordination with corporate HR.**Success Indicators**:- 100% compliance with labor regulations and corporate policies.- Reduction in employee turnover.- Successful implementation of training and development programs.- Control of absenteeism and workplace accident rates.- Improvement in workplace climate and team satisfaction metrics.**Ready to start your journey with us? Remember: talent lives here.****Qualifications**:- Formación y Experiência:_- Título universitario en Recursos Humanos, Administración de Empresas, Psicología Organizacional o campo relacionado.- Mínimo 5 años de experiência en Recursos Humanos, con al menos 2 años en un rol gerencial dentro de la industria hotelera.- Valorable la formación complementaria en Recursos Humanos (certificaciones, Máster, etc.).- Conocimientos específicos:_- Conocimiento práctico de normativas laborales locales e internacionales.- Nível avanzado de español e inglés (oral y escrito).- Habilidades avanzadas en software de recursos humanos y herramientas de gestión.- Competencias Clave:_- Excelentes habilidades de liderazgo, comunicación y resolución de conflictos.- Capacidad para trabajar en un entorno dinámico y bajo presión.- Pensamiento estratégico con habilidad para tomar decisiones basadas en datos.- Orientación al servicio y enfoque en el bienestar de los empleados.- Disponibilidad:_- Capacidad para trabajar de manera flexible fuera del horario de oficina o fines de semana cuando sea necesario.