Descripción de la oferta
Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world.
About the Role
Our subsidiary COSCO SHIPPING Lines (Spain) S.A. seeking an Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations.
Main Responsibilities
Provide arrival information and delivery updates to customers.Respond to customer calls and emails promptly and professionally.Offer transport service options and quotations (Truck or TECO + Truck).Verify all documentation is correct (BL release, consignee authorization, etc.).Create and manage delivery orders accurately.Check payments and confirm deliveries.Notify customers of any delays or delivery issues.Send Proof of Delivery (POD) and ensure proper follow-up.
Requirements & Background
University degree or higher education qualification.Minimum 1 year of experience in the maritime or logistics sector.High level of English and proficiency in Microsoft Office tools.Strong communication, coordination, and teamwork skills.Empathy, efficiency, and problem-solving ability.Commitment to continuous improvement and customer satisfaction.Basic training in environmental protection is a plus.
If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines (Spain), we invite you to apply today.
