Descripción de la oferta
APM Terminals in Algeciras, Spain seeks a Support Analyst to provide enterprise-level assistance to users, diagnosing and troubleshooting software, hardware, and firmware issues. You will use Service Now, email and chat to deliver quick answers and guidance, escalating complex cases as needed.Responsibilities include identifying solutions, validating issues, logging all incidents, and preparing reports. A background in IoT, networks, and terminals is valued, with strong English communication
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