Descripción de la oferta
ph3Purpose /h3 pThe MES Engineer ensures the reliable implementation, operation and continuous improvement of the Manufacturing Execution Systems across the manufacturing sites globally. The aim is to guarantee that production processes are supported by stable, compliant, and well‑integrated MES solutions that meet the needs of plant operations, quality, and supply chain. /p h3Place in the Organisation /h3 pReports to: bMES Application Owner /b /p pCollaborates with: /p ul liLocal Plant and Production Managers /li liEnd User (shopfloor workers) /li liProcess and Quality Engineers /li liOT System Engineers and OT SCADA Engineers /li liIT Infrastructure and IT Application teams (SAP) /li liRegional Operational Excellence team /li liExternal MES vendors and system integrators /li liGlobal and regional project teams /li /ul pBack up: Other MES Engineer(s) within the OT MES team /p h3Dimensions of the Job /h3 pThe MES Engineer operates in a multinational chemical manufacturing environment with multiple production sites across different countries and regions. The role combines day‑to‑day operational support with project‑based implementation work. /p pThe position requires regular interaction with plant‑floor users (operators, shift leaders, production managers) as well as corporate IT and engineering functions. Travel to local plants for deployments, upgrades, and on‑site support is expected (estimated 20–40% of working time, depending on the project portfolio). /p pThe role is both operational and project‑oriented, with a strong focus on user support, change management, system reliability, local plant implementations, and compliance with chemical industry regulations and customer requirements. It also requires professional coordinating of external vendors and system integrators, reviewing deliverables, and managing escalations. /p h3Decision‑Making Powers /h3 pThe MES Engineer may propose technical solutions and configuration changes within the MES domain. Changes to production‑critical systems require approval from the MES Application Owner. /p pThe MES Engineer has authority to prioritise and resolve day‑to‑day support tickets within agreed service levels. /p h3Key Result Areas /h3 pbRESULT AREA 1: User Support and Incident Resolution /b /p ul liProvide second‑line and third‑line support for MES‑related incidents and user queries. First line of support is provided by the OT‑Support Team. /li liDiagnose and resolve MES system issues, including configuration errors, interface failures, and data inconsistencies. /li liCoordinate with IT/OT infrastructure, automation teams, and vendors for escalated issues. /li liMaintain and update the MES knowledge base, FAQs, and troubleshooting guides for plant users. /li liMonitor MES system health and proactively address recurring issues. /li /ul pbRESULT AREA 2: Change Management and Follow‑Up /b /p ul liReceive, log, and assess change requests from plant users, production management, and quality teams. /li liPerform impact analysis on proposed changes (technical, operational, regulatory). /li liImplement approved changes through configuration, scripting, or module adjustments. /li liCoordinate testing (unit, integration, user acceptance) with plant stakeholders before deployment. /li liFollow the company’s change management procedures, including documentation and sign‑off. /li liTrack and report on change request status to the MES Application Owner. /li /ul pbRESULT AREA 3: Local Plant Implementation and Rollout /b /p ul liLead or support MES rollouts at new and existing plant sites, including greenfield and brownfield deployments. /li liAdapt the global MES template to local plant requirements (recipes, equipment, workflows, regulatory specifics). /li liConduct site assessments to understand local production processes, infrastructure, and integration needs. /li liPerform small technical adjustments and test execution. /li liCoordinate with local plant teams, automation engineers, and IT to plan and execute deployments. /li liDeliver on‑site commissioning, operator training, and hypercare support during and after go‑live. /li liDocument site‑specific configurations, deviations from the global template, and lessons learned. /li /ul pbRESULT AREA 4: System Integration and Data Integrity /b /p ul liMaintain and troubleshoot interfaces between MES and automation systems (PLCs, SCADA, DCS, historians). /li liSupport integration with ERP (SAP) for production orders, material consumption, batch records, and goods receipt. /li liEnsure data integrity and consistency across system layers, including master data alignment. /li liSupport integration with LIMS, QMS, and other plant systems as required. /li /ul pbRESULT AREA 5: Documentation and Compliance /b /p ul liMaintain up‑to‑date system documentation (configuration records, interface specifications, SOPs). /li liContribute to validation documentation (URS, FDS, DDS, test protocols, traceability matrices) as required by GMP or chemical safety regulations. /li liEnsure MES configurations comply with relevant standards (ISA‑95, ISA‑88, FDA 21 CFR Part 11 where applicable). /li liSupport internal and external audits related to MES systems. /li liFollow agreed templates, methodologies, and documentation standards. /li /ul pbRESULT AREA 6: Delivery Within Agreed Time Frame /b /p ul liRespect the planning of activities as defined by the MES Application Owner or Project Manager. /li liComplete assigned tasks and support tickets within agreed service levels and time frames. /li liSignal risks, delays, or deviations in a timely manner. /li liApply best practices to ensure quality and efficiency in execution. /li /ul h3Performance Criteria /h3 pbKnowledge and Experience /b /p pbDiploma: /b At least a professional bachelor’s degree in engineering, computer science, industrial automation, chemical engineering, or a related technical field. /p pbKnowledge: /b /p ul liManufacturing Execution Systems (MES) and ISA‑95 / ISA‑88 standards. /li liChemical manufacturing processes (batch, continuous, or hybrid production). /li liSystem integration (OPC UA, MQTT, REST APIs, database connectivity). /li liSQL and relational databases. /li liKnowledge in object‑oriented coding (e.g. JAVA). /li liBasic knowledge in SAP MM/PP. /li liAutomation systems (PLCs, SCADA, DCS) and their role in the manufacturing stack. /li liERP integration (preferably SAP PP/PI). /li liGMP, chemical safety regulations, and quality management systems. /li /ul pbExperience: /b 2–5 years of experience in MES support, implementation, or administration in a manufacturing environment, preferably in the chemical, pharmaceutical, or process industry. /p pbRunning‑in period: /b Two months to get to know the company’s MES landscape, IT/OT architecture, and internal ways of working. Three to six months to be able to work independently on support, changes, and local plant implementations (through on‑the‑job training and site visits). /p pbSuccessful candidate will make a full transition directly to our customer after some period of time. /b /p pbLanguages: /b /p ul liEnglish, spoken and written (required for multinational collaboration). /li liAny other language is an asset (given the multinational plant footprint). /li /ul pbSkills and Attitudes: /b /p ul liResults‑driven: Works consistently towards predefined objectives and persists in the face of routine obstacles. /li liProblem‑solving thinking: Comes up with workable solutions for technical problems based on available information, system diagnostics, and user feedback. /li liTechnical expertise: Builds and applies deep knowledge of MES platforms, integration patterns, and chemical manufacturing processes. /li liService orientation: Responds to user needs with a helpful, professional attitude and a focus on minimizing production impact. /li liAccuracy: Delivers work carefully and correctly, with attention to detail and completeness. /li liInformation handling and management: Distinguishes relevant from non‑relevant information and manages information in a structured way. /li liStakeholder management: Communicates effectively with plant‑floor operators, engineers, OT and IT teams, and management at different levels. /li liInitiative: Shows willingness to learn, improve, and take ownership of assigned tasks. /li liFlexibility: Willing to travel to plant sites and adapt to different local production environments and cultures (up to 40%). /li liAct in line with the quality system. /li liCross‑cultural collaboration across different regions, countries and languages. /li liStructured and methodical: Approaches configurations, changes, and testing with discipline, traceability, and compliance awareness. /li /ul pAG Solution is an Equal Opportunity Employer. /p /p #J-18808-Ljbffr