Descripción de la oferta
MICE Team Lead
We are looking for a MICE Team Lead to join our team here in Barcelona.
The Role
We are looking for an ambitious and motivated MICE Team Leader to join our growing Perk Events team. In this role, you will lead a team of 6‑8 MICE Specialists/Coordinators focusing on operational excellence and consistent execution in a fast‑paced environment. You will play a key role by focusing on the constant skill development of your junior team members and helping them achieve their operational and sales goals.
Key Responsibilities
Lead and Engage your Team: Act as a leader for 6‑8 MICE Specialists, conducting structured weekly 1:1s and pipeline reviews to drive continued success in target achievement and deal closure.
Develop Junior Talent: Create and implement comprehensive onboarding programs to rapidly train new salespeople and specialists for success in high‑volume environments.
Operational Excellence: Establish and optimise scalable processes for your team to handle RFPs, phone calls, and email queries from existing and potential customers in a timely manner.
Performance Management: Set monthly development objectives and performance metrics tailored to early‑career professionals, identifying individual training needs for constant skill development.
Consultative Mentorship: Act as a consultant to your direct reports, providing suitable options and suggestions to meet customer event or group travel requirements based on an in‑depth understanding of Perk products.
Cross‑Functional Collaboration: Partner closely with AMs to increase pipeline of Events opportunities and work with Builders to help shape the automation tools your team use every day.
Training & Enablement: Design and deliver targeted training sessions specifically for high‑volume scenarios, using tools like role‑playing and pitch simulations.
What will make you a great fit
Proven track record: 2‑4 years of proven success in a MICE, venue sourcing, or meetings & events, Sales team
Commercial drive: strong commercial instinct and the ability to build a "win" culture within your team, motivating MICE specialists to achieve KPIs and proactively strive to reach stretch targets.
Leadership Potential: Previous experience managing or mentoring junior sales or operations teams is preferred.
Process Mindset: A track record of creating or improving scalable processes, and effectively teaching team members or direct reports
Analytical Skills: A data‑driven mindset with the ability to analyse and interpret performance metrics to identify improvement opportunities.
Subject Matter Expertise: Excellent understanding of the Perk MICE value proposition and solid knowledge of event destinations worldwide.
Communication: Excellent communication and interpersonal skills, with the ability to simplify complex concepts for newer professionals.
Attitude: A creative, solution‑driven, and positive attitude with the ability to work under pressure and meet tight deadlines. Comfortable in a scrappy, high growth environment - excited to hustle!
Our Benefits
Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real‑life English, Spanish and Catalan lessons
Follow your passions and take a four‑week, fully paid sabbatical once you reach 5 years
How We Work
At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
Location
Barcelona, Spain. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office.
Equal Opportunity
We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
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