Descripción de la oferta
Nombre de la oferta -MTS GLOBE- Airport Transfer Assistant (Málaga Airport) -FERIA DEL EMPLEO
Observaciones: Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Airport Customer Assistants to support one of our key clients in Málaga airport who will work during Season 2026.
As a transfer assistant you are the first person the client will meet, and you should make sure everything is ready for them upon arrival. You will be responsible for ensuring all customers receive a great friendly welcome and departure at the airport and a comfortable and efficient transfer to and from resort. Any queries they might have we should be able to solve them and help them make the most of their holidays.
Responsables principales:
Welcome the customers at the airport upon arrival.
Coordinate and assist transport from the airport to the hotel.
Organise and distribute welcome packs and any special assistance needs.
Manage all administrative procedures in the system, including entering arrivals and departures, updating records, and reporting any incidents.
Service/operational assistance with delays including incident handling.
Capture and log any complaints following the company complaint procedures.
Communicate any last minute changes to customer holidays.
Coordinate with the resort to communicate any updates, changes, or relevant information.
Understand risk and safety procedures and escale where appropriate.
Report any changes/inconsistencies found to our main office.
Requisitos:
Experience in a customer‑facing role for at least 6 months.
Confident in decision‑making and excellent problem‑solving skills.
Customer service oriented and good communication skills.
Rotating shifts availability.
Knowledge of relevant holiday resorts, would be an advantage.
Availability to start in February, March or May.
Advanced level of English is a must, other languages will be a plus.
Sector CNAE HOSTELERÍA
Tipo de contrato Contrato de trabajo fijo discontinuo
Duración del contrato De 1 a 6 meses
Número de puestos 5
Lugar puesto de trabajo Aeropuerto de Málaga (Av. del Comandante García Morato, s/n, Churriana, 29004, Málaga), Municipio: Málaga, Provincia: Málaga, CP: 29004
Tipo de jornada laboral Completa
Observaciones jornada 40 horas semanales de lunes a domingo, con dos días libres rotativos.
Horario Horario rotativo: Mañana, tardes, noches aprox hasta 01.00am)
Salario 19.000€ brutos anuales (12 pagas)
Ocupaciones solicitadas
TRANSFERISTAS DE AGENCIAS DE VIAJES
Nota: Ha de cumplirse alguno de estos requisitos
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