Descripción de la oferta
About Nômade Temple Ibiza Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences. Your role As a Guest Experience Agent, you will be responsible for building strong relationships with our guests, ensuring a highly personalized and memorable stay. You will focus on guest satisfaction, loyalty, and emotional connection, elevating every touchpoint of the guest journey. What you will do: Create meaningful connections with guests throughout their stay Ensure personalized experiences by understanding guest preferences and needs Handle guest feedback, complaints, and special requests with professionalism Anticipate guest expectations and exceed them with thoughtful service Coordinate with all departments to deliver seamless and consistent experiences Support VIP guests, repeat clients, and special occasions Monitor guest satisfaction and proactively address any concerns Maintain and update guest profiles and preferences Act as a key point of contact for high‑level guest interactions Promote loyalty and enhance the overall guest journey Who we’re looking for Passionate about guest experience and relationship building Excellent communication and interpersonal skills Empathetic, attentive, and detail‑oriented Strong problem‑solving and conflict resolution abilities Proactive and service‑driven mindset Ability to multitask in a fast‑paced environment Requirements Previous experience in Guest Relations, Front Office, or similar role Strong understanding of luxury hospitality service standards Experience handling guest feedback and resolving issues Fluent in Spanish and English (additional languages are a plus) Valid EU / Ibiza work permit Why join us? Because at Nômade, hospitality is not just operations — it is emotion, precision, and experience. You will be part of a vibrant environment where people, culture, and creativity come together to create unforgettable moments. Equal Opportunity Commitment At Nômade Temple, we are committed to creating a fair, inclusive, and respectful environment for all. We ensure equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values. #J-18808-Ljbffr
