Observability Engineering Manager
Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT. We are building an observability stack that is easy to deploy and operate on Kubernetes, with deep integration of metrics, logging, telemetry, alerting, tracing and profiling.
We are hiring an Observability Engineering Manager who will lead the development of distributed tracing or service mesh products as part of our Observability group.
Location
Location: This role can be home based in the EMEA or Americas regions.
Responsibilities

Manage a distributed team of engineers and its observability portfolio
Organize and lead the team's processes in order to help it achieve its objectives
Conduct one‑on‑one meetings with team members
Identify and measure team health indicators
Interact with a vibrant community
Review code produced by other engineers
Attend conferences to represent Canonical and its Observability Stack

Qualifications

An exceptional academic track record from both high school and university
A proven track record of professional experience of software delivery
Professional software development experience, preferably with a track record in open source
Willingness to travel up to 4 times a year for internal events
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self‑motivation
Excellent communication and presentation skills
Result‑oriented, with a personal drive to meet commitments

Nice‑to‑Have Skills

Experience as an engineering manager, with a track record of building great, high performance teams
Professional Python development experience
A working knowledge of Go
Open source contribution experience
Interest and experience with container technologies
A proven understanding of the importance of observability and monitoring for keeping software running smoothly
Experience designing and implementing observability solutions

Benefits

Distributed work environment with twice‑yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long‑haul company events

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology
Software Development

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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