Descripción de la oferta
About Viking Assistance Group & Viking Travel Care¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Viking Assistance Group is a leading provider of roadside and travel assistance services across the Nordics and internationally. Through Viking Travel Care, we deliver 24/7/365 global medical and travel assistance for travellers, employees abroad, and expatriates worldwide.Role PurposeTheOffice Doctoris a licensed physician working in a structured medical advisory and triage capacity. The role supports safe, efficient, and high‑quality medical assistance services by focusing on early medical assessment, clinical triage, medical guidance, and quality assurance. The Office Doctor works closely with Contact Doctors, Medical Assistance Coordinators (MACs/Registered Nurses), ICU Advisors, and operational teams.Key ResponsibilitiesMedical Triage & AdvisoryPerform structured medical triage of incoming medical inquiries.Assess symptoms, severity, urgency, and recommended level of care.Provide medical advice in line with established standard operating procedures.Support Assistance Coordinators and Medical Assistance Coordinators with medical interpretation and case‑related questions.Assist Supervisors with case triage.Take medical responsibility for own cases when required.Communication & CoordinationCommunicate directly with patients, relatives, clinics, and hospitals when medically relevant.Clarify and translate medical information to support case progression.Provide guidance on navigating the Spanish healthcare system.Escalation & Clinical GovernanceIdentify and elevate complex, unclear, or high‑risk cases to Contact Doctors or ICU Advisors.Contribute to patient safety through early identification of clinical risk.Support documentation review, medical audits, and quality‑improvement initiatives.Medical Quality & Operational DevelopmentContribute to the development of standard operating procedures, updates, and clinical governance activities.Assist in the training and onboarding of medical and operational staff.Support continuous improvement of medical assistance workflows.Clinical Responsibility FrameworkOperate within the established Viking Travel Care medical governance structure.Depending on employment type, work under own medical‑legal responsibility, or the responsibility of Medical Director or a Contact Doctor assigned to a case.QualificationsLicensed physician with a valid EU medical license.Clinical experience in general practice, emergency medicine, internal medicine, or similar.Strong clinical assessment and triage skills.Excellent communication skills in English (written and spoken).Fluency in Norwegian, Swedish, Finnish, or Danish is an advantage.Spanish language skills are an advantage but not mandatory.Experience in assistance medicine, telemedicine, or insurance medicine is beneficial but not required.Clean criminal record.Personal QualitiesStructured, clinically sound, and decisive.Calm and efficient in evaluating medical situations.Professional, collaborative, and team‑oriented.Comfortable in a dynamic, international work environment.Responsible, self‑reliant, and committed to high clinical quality.Motivated to contribute to the field of assistance medicine.What We OfferA key role within an international medical assistance organization.Comprehensive onboarding and training in assistance medicine.Supportive and experienced medical team environment.Opportunities to contribute to clinical governance and quality development.Modern office facilities in Torrevieja and Fuengirola.Positive, professional working atmosphere.Competitive salary based on experience and qualifications.Employment under Spanish regulations.Workplace & Working HoursWork location: Our office in Torrevieja or Fuengirola, Spain.Day and evening shifts within a 24/7/365 operational structure.Flexibility may be required depending on operational needs.Employment type: full time, part time, or as consultant (to be agreed). xcskxlj Start date: As soon as possible / to be agreed.#J-18808-Ljbffr
