Descripción de la oferta
Job DescriptionThe Order-to-Cash Specialist supports the daily execution of the end-to-end OTC process, including order processing, billing, issue resolution, and receivable follow-up. The role ensures transactions are processed accurately and on time while supporting customers and internal teams to maintain smooth operations and timely cash collection.Specific Responsibilities- Create, review, and process customer orders in the system, ensuring correct pricing,- product availability, credit checks, and terms.- Maintain customer master data, contracts, billing schedules, and service agreements.- Generate and validate invoices in line with contractual terms and delivered services.- Identify and correct billing discrepancies before invoice release.- Manage credit notes, adjustments, and dispute resolution.- Respond to customer inquiries related to orders, invoices, payments, and deliveries.- Coordinate with Sales, Finance, Operations, Logistics, and Credit teams to resolve operational issues.- Monitor outstanding receivables and follow up with customers on overdue payments.- Support cash application by providing required documentation and clarification.- Ensure compliance with internal policies, controls, and deadlines.Skills & Experience- Strong attention to detail and accuracy.- Excellent communication and customer service skills.- Knowledge of OTC/Finance processes and ERP systems (e.G., SAP, Oracle, or similar).- Ability to multitask, prioritize, and manage deadlines.- Problem‑solving and analytical mindset- Fluent in English and at least one of the Nordic languages (Danish, Norwegian, Swedish, Finnish)#J-18808-Ljbffr
