Descripción de la oferta
Service Manager for operations Order to Cash We are looking for an experienced Service Manager – Order to Cash to support global operations and ensure service stability across SAP and non-SAP environments. Key Responsibilities • Manage daily escalations of production issues on a global scale • Represent OTC interests in projects, ensuring visibility and proper resource allocation • Stakeholder management for critical projects, incidents, and operational topics • Oversee day-to-day operations of 4 internal global resources and 3–4 external resources • Lead regular calls with Global Process Owners and Global Process Leads for approvals and alignment • Collaborate with Service Managers across other services (ITF, RTR, etc.) to maintain operational stability • Manage priority small-scale projects to ensure timely and accurate delivery when required Requirements • Fluency in English (mandatory) • Proven Project Management experience • Experience leading international teams • Excellent stakeholder management and communication skills across all levels • Strong SAP SD experience (ECC required, S/4HANA is a plus) • SAP ITF experience is a plus • 15+ years of total SAP experience If this sounds like you, apply now!
