Descripción de la oferta
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization. Position Paralegal Assistant – Provide essential support to attorneys and paralegals in a law firm or legal department. The role involves a variety of administrative, research, and clerical tasks to facilitate the efficient operation of legal processes and client services. Position Responsibilities Draft and prepare legal documents, including pleadings, motions, briefs, contracts, and correspondence. Format, proofread, and edit legal documents for accuracy, completeness, and compliance with court rules. Assist with case file organization, maintenance, and documentation. Coordinate court filings, document service, and delivery of legal notices, subpoenas, and discovery requests. Conduct legal research using online databases, case law libraries, and other resources. Summarize and analyze legal authorities, opinions, and findings. Serve as a liaison between attorneys, clients, and third parties, managing communication and scheduling. Provide responsive and professional assistance to clients, addressing inquiries and delivering status updates. Assist with calendar management, scheduling, and deadline tracking for attorney assignments. Prepare expense reports, time entries, and billing statements for client invoicing. Maintain strict confidentiality of client information, case details, and privileged communications. Ensure compliance with legal and procedural requirements, including court rules and filing deadlines. Candidate Qualifications Bachelor's degree in Paralegal Studies or Legal Studies. Paralegal certificate or relevant professional certification is a plus. Proven experience in a legal environment, law firm, or corporate legal department. Proficiency in legal research methods, citation formats, and online research tools. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite and legal software applications. Knowledge of legal terminology, court procedures, and litigation processes. Ability to work independently and collaboratively as part of a legal team. Compensation & Benefits At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. HMO coverage plus a dependent. Dental coverage – in‑house dental assistance worth ₱5,000. Free meal during training. Career growth and learning opportunities. Allowances for rice, clothing, laundry, and meals. Performance and loyalty bonuses. Frequent disinfection and fogging of workplace. Opportunities for growth and promotion. Employee shuttle services. Company retreats and off‑site events. In‑office rewards, raffles, recognition gifts, and treats. Physical Requirements In a professional office environment: largely sedentary, sitting/standing for long periods while using a computer and telephone headset. Regular computer operation and occasional movement within the office. Reach in any direction and exert force up to forty (40) pounds. Conditions of Employment Must be authorized to work in the country where the job is based. Must submit up to a Level II background and/or security investigation with a fingerprint. Must submit to drug screening. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. Equal Opportunity Employer At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination and harassment. The policy applies to all aspects of employment. About MCI MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services. MCI has ten service delivery facilities across multiple regions and employs 10,000+ individuals worldwide. The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of the duties, responsibilities, skills, and qualifications required for the job. #J-18808-Ljbffr
