Descripción de la oferta
As aReservations & Guest Services Agent,you will be at the heart of our operations, ensuring every guest enjoys a seamless booking process and a memorable stay. Guest Services:
Provide attentive support to tenants during their stay, addressing their questions and concerns.
Handle calls and communications professionally, ensuring exceptional service aligned with KPIs.
Availability to work during the weekends.
~2–3 years of experience in front desk, reservations, or customer service roles, preferably in hospitality, serviced apartments, or residential buildings.
~ Fluent in Spanish and English (C2/C1).A charming office in the heart of Madrid.
Hybrid work model.
Coffee and tea are always available.
