Descripción de la oferta
Experteer Overview
As Fashion Sales Manager, you lead boutique performance and elevate the client experience while developing a team of Fashion Advisors. You drive commercial outcomes by analyzing results, aligning with the Maison's strategy, and coaching for growth. You model Chanel values on the floor, nurture long-term client relationships, and foster a collaborative, excellence-driven team culture. This role offers the opportunity to shape client experiences and team development within a prestigious luxury brand.
Compensaciones / Beneficios
• Monitor boutique results and key indicators to identify opportunities for improved outcomes
• Support the Maison’s strategy and commercial priorities within the boutique
• Develop and coach the team with regular feedback and growth conversations
• Conduct development conversations to leverage strengths and progression areas
• Translate business objectives into individual goals and foster accountability
• Address performance topics constructively and propose solutions
• Lead on the boutique floor with a personalised, memorable client experience
• Act as a Chanel ambassador and embody the House values
• Support long-term client relationships with a personalised clienteling approach
• Contribute to a positive, cohesive team dynamic through collaboration and trust
Responsabilidades
• Relevant experience in luxury retail
• Strong sensitivity to client experience and service excellence
• Ability to analyze performance and contribute to business development
• Motivation to support team development and engagement
• Professionalism and adaptability across situations
• Strong interpersonal and communication skills
• High level of engagement, responsibility, and team spirit
• Fluent in Spanish and English; additional languages are a plus
Requisitos principales
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