Descripción de la oferta
For a leading multinational company in the technology sector, we are looking for a Sales Support Specialist, who will be responsible for proactively managing partner-related activities while enhancing the level of service provided.
The position also plays a key role in supporting Sales teams and collaborating with various internal departments across the organization.
A strong analytical mindset, attention to detail, and teamwork skills are essential, as the role involves working with data and interacting with multiple stakeholders globally.Oversee contract management processes, including the setup, validation, and onboarding of new partners in line with internal guidelines
Provide business insights and reporting to Sales teams and partners, including both regular and ad hoc analysis
Support internal Core Sales functions (e.g., Sales, Finance, Bookkeeping) by handling incoming requests efficiently
Maintain and update Master Data accurately using internal tools (e.g., CRM, reporting platforms)
Ensure all communications comply with established brand guidelines
Record and maintain detailed partner information and activities within CRM systems
Prepare, analyze, and share business performance reports; Act as a key user for reporting and CRM platforms, providing guidance when needed
Train and support Sales teams to ensure effective use of tools and systems
Drive data quality and accuracy in CRM systems, particularly regarding contacts and records
Develop a solid understanding of the business to effectively prioritize tasks and distinguish between urgent and high-impact activitiesBachelor’s degree in Business Administration, Economics, or a related field
Previous experience in Sales Support, Operations, or similar roles is a plus
Advanced/Expert level in Salesforce (CRM) , including data management, reporting, dashboards, and user support
Strong analytical and problem-solving skills, with the ability to interpret data and generate insights
Advanced proficiency in Microsoft Excel and good knowledge of reporting tools
Experience working with large datasets and ensuring data accuracy and consistency
Fluency in English; additional languages are a plus