Descripción de la oferta
We are seeking an experienced and detail-oriented Senior Project Manager to join our PMO team. This individual will lead projects that optimize processes, implement tools, and enhance operational efficiency and governanceThis role offers a unique opportunity for an experienced professional with approximately four to five years of project management experience to take on greater ownership within a dynamic and collaborative environment.If you thrive on leading initiatives, excel in a team-driven setting, and enjoy translating strategic goals into actionable plans, this is the role for youPartner with PMO leadership to shape and implement operational plans that align with Alira Health’s strategic goalsOwn and refine operational metrics to ensure the effectiveness of PMO initiatives, recommending adjustments to leadership as neededDesign and implement frameworks for managing internal governance and accountability across projectsLead medium- to large-scale projects and coordinate broader strategic initiatives across multiple stakeholdersOwn the creation of project charters, timelines, and reports, ensuring accountability for on-time and on-budget deliveryUse KPIs to assess the success of initiatives and drive process improvements based on data-driven insightsDrive the continuous improvement of PMO and Alira Health processes at the Business Unit level through lean and agile methodologiesLead the identification and rollout of new tools and technologies that enhance operational efficiency, including software implementation initiativesLead communication across cross-functional teams to align objectives and drive seamless collaboration, serving as a key point of escalationOwn the creation of client governance frameworks to enhance stakeholder satisfaction and project outcomesPresent project performance and operational updates directly to leadership, providing recommendations for course correctionMentor and provide guidance to team members on best practicesContribute to the professional development of the PMO team by sharing knowledge and lessons learnedActively participate in a feedback-oriented culture, both giving and receiving constructive input to strengthen team performanceOwn oversight of the IT project portfolio, ensuring alignment with organizational goals and strategic initiativesDefine and track IT-related KPIs and metrics to evaluate project success and system performanceLead engagements with Business Process Owners to define requirements, manage priorities, and streamline IT and software solutions across departments, including new system implementationsEnsure IT projects adhere to governance standards, including compliance with security and regulatory requirementsDrive communication between the PMO, Operational, and IT teams to ensure seamless integration of tools and technologies that support operational objectivesBenefitsGlobal Connection and TravelProfessional Development and Continuing EducationSupported Work-Life BalanceAccess to Dynamic Clients and ProjectsBachelor’s degree required, preferably in Business, Healthcare, Operations, Logisitics, or Life SciencesMaster’s degree in related fields (e.g., Healthcare Management, Engineering, or Economics) strongly preferredAt least 1 year of hands-on experience with the implementation of at least one type of business software solution, such as ERP, PSA, HRIS, CRM, or ATS platforms (e.g., Unit4, OpenAir, SAP, Workday, Salesforce, or similar)Experience in healthcare is a plus4-5 years of experience in project management, operations, or related fields, including experience leading cross-functional projectsProficiency and experience in Microsoft Office Suite (Excel, PowerPoint, Word)Proven experience with operational reporting and performance monitoringAdditional languages such as Spanish, Italian, or German are a plusSoftware implementation experience for enterprise software (ERP, PSA, HRIS, CRM, ATS, or similar platforms)Proven track record with project management tools and methodologies (e.g., lean, PMP, or agile practices)Strong command of portfolio management concepts and IT governance principlesStrong analytical skills with the ability to define, track, and interpret KPIs and operational metrics, and translate them into actionable recommendationsProven ability to redesign business processes by combining domain expertise, automation, and generative AI technologies, with a focus on reducing manual effort, improving scalability, and increasing the leverage of senior professionalsAdvanced business English proficiency (written and verbal)Time management and organizational skills with high attention to detailProactive, collaborative, and capable of driving initiatives to completionAdaptability and sound judgment in a fast-paced, dynamic environmentProblem-solving mindset with the ability to tackle unstructured challengesDemonstrated ability to mentor junior colleagues and contribute to a feedback-oriented, growth-focused team cultureStrong interpersonal and communication skills to engage effectively with, and influence, cross-functional teams and senior stakeholdersExperience working in international teams, preferably between the EU and US bachelor of Science (BS): Business Administration/Management, Bachelor of Science (BS): Finance, Bachelor of Science (BS): Life Sciences
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