Descripción de la oferta
pThe biggest challenge for any company seeking growth is recruiting and retaining new talent. Creating a company culture based on agility and valuing the experience of our employees is what we offer when you join the #eXalt adventure. /ppbr/ppWe are currently experiencing rapid growth. Since our founding in 2018, we have expanded internationally and have over 1,400 employees. That's why we want to build an even more high-quality organization than we already are. /ppbr/ppWe've also been developing our teams in Spain for the past two years! /ppbr/ppWe've already achieved a small part of what we envisioned... but we continue to grow, and that's why we want you to join us! /ppbr/ppbWhy join eXalt? /b /ppbr/ppeXalt's strength lies in its internal organization as a product-driven and nurturing organization. We are committed to supporting you throughout your career through our training and certification programs. Driven by our values of co-creation, doocracy, and perpetual beta, we will empower you to thrive in a dynamic environment and foster your proactivity and initiative. /ppbr/ppbWhat are we looking for? /b /ppbr/pulliA senior professional with experience (approximately 10-15 years). /liliSolid experience in Service Design in complex environments. /liliB2B experience is a plus. /liliAbility to work at a management level. /liliProduct and design vision. /liliNatural leadership and strong credibility. /li /ulpbr/ppbWhat will your responsibilities be? /b /ppbr/ppThe project operates within a complex payments environment (multiple flows, a rich ecosystem, and future challenges related to AI). /ppbr/ppThe goal is to strengthen the Service Design dimension, going beyond the user interface. Initiatives have already been launched (POCs, pilot projects), but the current challenge lies in: /pulliTransforming the POCs into a sustainable transformation. /liliThe overall structuring of the practice. /liliOrganizational alignment and buy-in. /li /ulpbr/ppYour responsibilities will include: /pulliProviding a strategic vision for service design. /liliInteracting with senior management. /liliIdentifying the appropriate approaches to transform initiatives into sustainable programs. /liliStructuring methods, frameworks, and processes. /liliSupporting the development of internal skills (mentoring interested designers). /liliCreating the conditions for adoption and continuity after the Proof of Concept (POC). /li /ulpbr/ppThis is not a purely operational role, but rather one of structuring, influencing, and strategic activation. /ppbr/ppbDesired Profile: /b /ppbr/pp You hold a university degree (or equivalent). /pp You have at least b8 years of experience as a Service Designer professional. /b /p
