My client is a luxury fashion brand and now looking for a Flagship Store Manager in Beijing.
Company size
1001-5000 employees
Headquarters
Milan Italy
Reporting Line: Retail Director GCN
JOB PURPOSE

To provide leadership for the store setting an excellent standard for the store and inspiring the team to achieve it.
To own the employee experience driving employee satisfaction and elevating team behaviours.
To own the customer experience driving customer satisfaction and increasing brand loyalty.
To drive performance and growth through excellent operational and commercial execution.

Job Requirements

Establish a constant focus on Brand continually driving engagement knowledge and passion for the Brand across the store team
Be on the shop floor
Be a presence leading on the shop floor acting as a brand ambassador and role modelling behaviours
Monitor coach and provide feedback to the store team to deliver excellent customer experience
Maintain a luxury environment ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
Drive the use of digital assets to enhance the customer experience
Retain and develop talent
Lead inspire and manage a high performing positive store team
Continually elevate the capability of the store team through recruitment staff development mobility and effective succession planning
Establish a learning culture and maintain a strong connection of the store team to the Brand
Advocate product
Have excellent product knowledge and drive the same standard across the store team
Maintain a strong understanding of product sales performance and optimise sales of the available inventory
Nurture customer relationships
Establish and embed customer focused behaviours across the store team
Build and cultivate long term customer relationships and lead the team to do the same
Drive store performance and productivityBuild and maintain familiarity with the local external environment; customers competitors and talent
Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
Drive operational excellence across all areas of the store
Ensure compliance with all corporate standards policies and initiatives

Job Requirements

Bachelor Degree or above
Minimum 3 years of experience with 2 years in managerial level in store management in fashion brands
Computer literate including excellent knowledge of Microsoft Office applications
Good command of English
Comfortable with multi-tasking and able to prioritise tasks
A good communicator with the ability to interface regularly with internal and external personnel at all levels
A driven professional with outstanding sales skills customer service and team leadership

Key Skills: Cost Accounting, ASP.NET, ABAP, Field Sales, Jni, Inventory
Employment Type: Full Time
Experience: years
Vacancy: 1
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