Descripción de la oferta
As a Store Manager at Trek, you will lead the day‑to‑day operations of a retail store, drive sales, manage staff, and ensure a world‑class customer experience.Responsibilities- Financial Performance – 50%- Drive sales by leading from the floor and being one of the top two performers.- Participate in annual budgeting, financial reviews, and team coaching.- Staff Performance – 25%- Lead training across all key areas, validate through observation and role‑play, and use tools such as Trek U.- Host bi‑weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.- Store Merchandising & Operations – 15%- Maintain an organized, shopper‑friendly store with strong merchandising and displays.- Oversee store operations including inventory management, supply management, and QuickBooks exports.- Human Resources – 10%- Manage hiring, onboarding, scheduling, and team development.- Support all HR processes, including discipline and team engagement.- Miscellaneous Duties – Perform other duties as prescribed by management as needed.- Language: Fluency in English and Spanish. Catalan is a plus.Qualifications- Retail Know‑How: Solid handle on retail fundamentals – KPIs, profit & loss statements, budgets, and the numbers that keep a store thriving.- Leadership Experience: Led a team for at least a year and know how to coach, inspire, and bring out the best in people.- Retail Roots: At least 2 years in the retail world.- Operational Chops: Experience with inventory, merchandising, payroll, scheduling, and customer service.- Love for Bikes: Passion for bicycles and helping others discover cycling.- Problem‑Solving Skills: Quick on feet and adept at figuring out solutions when the path isn’t clear.- Communication: Clear, real, and respectful communication across email, huddles, and customer interactions.- Comfort with Change: Flexible, resourceful, and ready to roll with fast‑moving retail dynamics.#J-18808-Ljbffr
