Descripción de la oferta
Descripción del trabajo
We're Hiring: Strategic Account Manager
About Us: HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 104 countries to more than 13,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. Join us in our journey to deliver the best service possible to the hospitality world!
Role Overview: The Strategic Account Manager will be responsible for managing and growing relationships with key clients in the hospitality industry across a designated region within EMEA. This role involves understanding client needs, providing tailored software solutions, and ensuring the successful implementation and use of our products. The ideal candidate will drive customer satisfaction, identify new business opportunities, and work closely with cross-functional teams to deliver exceptional service. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move into a commercial, active sales role. You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth.
LocationEurope - open to candidates based in Budapest, Prague, Berlin, Dusseldorf, Frankfurt, Munich, Warsaw...
Key responsibilities
Be involved in the development and implementation of sales and marketing projects, together with associated activities for getting potential customer's attention
Provide HRS with thorough research & analysis of the local business competition for gaining competitive edge
Involvement in the development of HRS market research and sales strategy
Acquisition of new customer leads using all available methods: phone, participation in exhibitions, events, presentations
Meet assigned strategic account goals in accordance with the company targets
Maintain regular contact with the customers and partners of HRS
Establish strong, long-term client relationships
Liaise with local customers in local language and respond to international customers in English correspondence
Organise sales and marketing events for customers
Be HRS representative for all HRS corporate interests and its Brand when liaising with customers
What We’re Looking For
A minimum of 5 years’ experience in the hospitality industry, including experience in hotel management or senior supervisory roles such as front office, operations, revenue, sales, or similar leadership positions
Hands‑on experience with Opera PMS (or Opera Cloud) is essential, experience with POS systems will be a plus
Willing to travel nationally and internationally
Business results oriented
Be pro‑active and have a positive ‘can‑do’ attitude
Show a professional work ethic together with a sense of responsibility
Display excellent communication and entrepreneurial skills
Show a drive and passion for improving sales
Maintain a desire to learn and succeed
Be able to open doors and close deals
Languages: Fluent English, both written and spoken. Any other language will be a plus.
Why Join HRS?
A Job in an international company
A diverse, demanding and varied range of tasks
Teammates who are at your side with any questions you may have
Individual design and development options
Motivating remuneration package
Work from home and hybrid options
Competitive annual bonus scheme
Team building and company events
Family friendly benefits
Fitness/healthy lifestyle support program
Employee referral program
We look forward to hearing from you!
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