Descripción de la oferta
At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We’re seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title Team Lead Location Bhubaneswar Essential Functions A graduate with 1‑3 years of experience in a customer‑facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go‑getter. Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Good people management skills. Comfortable with reading, writing and communicating in English. Proficiency in MS Excel. Key Job Responsibilities Managing, on a daily basis, end‑to‑end operations for either one large site or a combination of small sites; executing inbound and outbound operations. Meeting customer‑facing metrics while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improving the delivery process and attaining a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand‑in for Area Manager. Ability to manage day and night shifts. A Day in the Life Managing station operation by focusing on high bias for action. Being customer obsessed in terms of handling customer escalation & ensuring a good delivery experience. Having good analytical & deep‑dive skill. Managing large yellow/green badge AA. Basic Qualifications Speak, write, and read fluently in English. Experience with Microsoft Office products and applications. Preferred Qualifications Bachelor’s degree. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
