Descripción de la oferta
Team Lead InboundMaximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.We are Europe’s fastest-growing non-food discounter, operating a rapidly expanding logistics network with 16 Distribution Centres across NL, FR, DE, PL, ES, IT and SK. In June 2025, we opened our first DC in Spain (Illescas, Toledo) to further support our growth in the Iberian market. Action is now moving to the next level by opening a new insourced Distribution Centre in Banyeres del Penedès, Tarragona.Your missionReporting directly to the Operations Manager, the Team Lead Inbound directs, coordinates, and manages a team of 25–30 internal and external employees across the warehouse floor and support departments. This includes overseeing administrative staff, controllers, unloading teams, and forklift drivers to ensure all tasks are performed safely and effectively.The Team Lead Inbound is responsible for driving the team to achieve specific targets across key performance indicators (KPIs) such as quality, productivity, cost efficiency, and safety. Additionally, they ensure full compliance with administrative procedures and local legislation, guaranteeing that all goods are unloaded on time, in the correct condition and quantity, and stored securely.Key accountabilities and areas of responsibilityProcess managementEnsure unloading on time, in right condition and quantity, stored safelyEnsure correct and consistent application of all warehouse procedures, instructions, systems, tools, materials and process standards within the team to meet daily operational targetsFollow up on operational warehouse processes to identify disturbances, bottlenecks, risks or inefficiencies and elevate structural issues to the Operations Manager when requiredIn cooperation with central SC departments, follow up on the execution of process improvement initiatives aimed at optimizing quality, productivity, cost control, planning accuracy and/or workflow stabilityReview and validate operational data and KPIs such as service level, on time on stock, worked/absent hours, productivity metrics and other relevant indicatorsProvide insights and input to the Operations Manager to support decision‑makingSignal and document deviations from expected performance levels, both on process and team output, and take corrective actions in collaboration with the Operations ManagerPlan and allocate the daily workload, resources and skills to ensure effective and efficient executionMaintain a frequent and visible presence on the warehouse floor, being approachable and available for employees, enabling real‑time steering, coaching, and immediate issue resolution if neededMonitor and follow up on the planning (day/weekly) in relation to the actual execution, ensuring that the team is positioned and guided to meet target levelsMonitor fulfilment of operational KPIs (productivity, quality, service level, cost efficiency) and take timely corrective action when output deviates from the required targetsResponsible for completing and maintaining employee scorecards (performance indicators, behavioural elements, quality & productivity metrics), ensuring consistent documentation for review cyclesSafeguard compliance with safety, health and environmental standards, intervening where necessary to maintain a clean, safe and compliant work environmentActive involvement in the DC’s operational excellence program (BLUE) with daily updates/reportingCommunicate operational priorities and decisions clearly within the teamResponsible for hiring new employees within the teamOversee the (functional) onboarding and training of new employees within the departmentProvide clear work instructions, guidance and direction to employees, ensuring full understanding and expectations regarding quality, productivity, safety and processesActively coach, motivate and support employees in their daily performance, stimulating a positive attitude and strong team spiritResponsible for the execution of the full yearly performance cycle, including mid‑ and full year review of employeesEnsures the further development of the employees within the team by giving structural feedback, offering coaching and taking corrective xcskxlj measures (including disciplinary actions, dismissals) if neededManage the full absent and/or sickness process in accordance with company policy and local legislation and ensure correct administrative registration in the system(s)Maintain high standards of behaviour and team culture, addressing non‑compliance or undesirable behaviour and escalating cases when appropriateCompetencesResults‑orientedPlanning and OrganisingLeadershipTeam playerPeople managementCommunication skillsWhat we are looking forAt least 3 years of working experience in a similar job preferably in a retail/logistics environmentFluent in English and Spanish, Catalan is highly valuedExperienced with managing a large number of employeesWorks efficiently and effectively, even under time pressureHighly organised, can structure activities and projects, adheres to agreements in a timely manner and in accordance with guidelinesWhat we offerCompetitive remuneration package according to market conditionsJoining a multinational company in full expansion in SpainReal possibilities of growthBeing part of the project to launch our first managed Distribution Center15% staff discount on Action merchandiseLife & accidents insuranceExtensive education and training#J-18808-Ljbffr
