Descripción de la oferta
Job Description – Technical Business Analyst (Payments)Location: Remote (100% teletrabajo) with 1 monthly visit to Madrid officeStart date: ASAPContract type: Permanent or ContractorLanguages: Spanish (fluent), English (nice to have)About the RoleNo espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad.At Coforge, we are looking for a Technical Business Analyst to support several squads (3–4 teams) within the Payments domain.This role acts as a bridge between Product, Technical Leads, and Development teams, ensuring smooth day‑to‑day operations, well‑defined requirements, and efficient coordination across teams.The ideal candidate has strong analytical skills, understands technical concepts in payment platforms and integrations, and is comfortable managing team workload, priorities, and coordination topics (including vacations and dependencies).Key Responsibilities1. Team & Operational CoordinationManage day‑to‑day interaction with 3–4 payment teams.Coordinate team workload, priorities, and daily activities.Oversee vacation planning, ensuring each tech stack always has at least one active resource.Support team leads in resource planning and internal coordination.Ensure initiatives are tracked, updated, and progressing according to plan.2. Requirements Analysis & Delivery SupportWork closely with Tech Leads and POs to analyze, clarify, and refine requirements before development.Translate business needs into clear, structured requirements for the engineering teams.Review functional documentation and ensure it is correctly interpreted.Manage and communicate team dependencies with other internal squads.3. Payments Domain ExpertiseAnalyze integrations with third‑party payment providers.Understand and document processes related to:Payment methodsCredit card transactionsPCI considerationsPayment flows end‑to‑endProvide support to troubleshoot issues related to payment configurations.4. Technical AnalysisUse Dynatrace for monitoring, log consultation, incident analysis, and performance insights.(Dashboard creation not required but appreciated.)Perform SQL queries (Oracle + Developer) to analyze payment configuration tables.5. Cross‑Team Engagement & Stakeholder CollaborationCollaborate with related teams to resolve dependencies and support shared tasks.Act as a liaison between Product Owners, Tech Leads, Development teams, and external stakeholders.Ensure alignment on priorities and delivery timelines.Required Skills & ExperienceMust‑HaveExperience as a Business Analyst, Technical BA, or Product Owner in a technical environment.Strong understanding of software development concepts, APIs, and integrations.Experience coordinating small teams or acting as a point of contact for technical squads.Ability to read and interpret technical and functional documentation.Analytical mindset with hands-on experience using:Dynatrace (queries, logs, incident analysis)SQL (Oracle)Ability to work autonomously and manage multiple simultaneous initiatives.Experience in Agile teams (Scrum/Kanban).Nice-to-HavePrevious experience in Payments, FinTech, gateways, PSPs, or PCI-related environments.Knowledge of credit card processing flows.English (intermediate).Soft SkillsStrong communication and coordination skills.Proactive and self‑managed.Ability to simplify complex technical concepts.Stakeholder management and expectation alignment. xcskxlj Team-first mindset.
