Descripción de la oferta
This is a hybrid position, with 3 days in our office in Barcelona and 2 days working from home.
We are looking for a Technical CRM Consultant to join our team and play a key role in delivering scalable, high-quality CRM solutions. In this role, you will collaborate with internal teams and external partners, providing technical expertise across integrations, custom development, and system optimization.
You’ll work at the intersection of data, automation, and customer platforms, helping drive efficiency and innovation through robust technical solutions.
What you’ll do
Technical Development & Integrations
Design, develop, and maintain data integration processes using Talend
Build and optimize triggers, custom functions, and stored procedures (SQL)
Develop custom widgets, forms, pages, and executable processes
Troubleshoot and resolve API (REST) integration issues
Data, Reporting & Analytics
Create and manage analytical reports using Metabase and Crystal Reports
Define KPIs and support data-driven decision-making
Ensure data consistency and synchronization across systems
System Optimization & Support
Investigate and resolve technical incidents, including server load issues
Monitor and optimize Talend jobs to ensure performance and reliability
Implement validations and propose continuous improvements
Process & Documentation
Document developments (functions, triggers, integrations) for scalability and maintainability
Configure workflows and automation processes
Manage tasks using Kanban methodologies to ensure efficient delivery
What success looks like
Delivering high-quality, scalable technical solutions
Maintaining clear and thorough documentation
Communicating effectively with both technical and non-technical stakeholders
Taking ownership of tasks and continuously improving processes
Your first 90 days
30 Days:Onboard and gain hands‑on experience with our platform, reporting tools (Crystal Reports), analytics (Metabase), and integrations (Talend & APIs). Learn internal workflows and best practices.
60 Days:Start contributing to real projects—handling incidents and implementing small enhancements under guidance.
90 Days:Work independently on custom developments and take ownership of specific technical areas.
What we’re looking for
Must-Have Skills
Advanced SQL (triggers, stored procedures)
Experience with ETL tools (preferably Talend)
Strong understanding of REST APIs and integrations
2+ years of experience in technical support, integrations, or similar roles
Strong analytical and problem‑solving skills
Nice to Have
Experience with Metabase or Crystal Reports
Background working with CRM or ERP systems
Soft Skills
Clear and structured communication
Strong organizational and multitasking abilities
High attention to detail
Ability to work independently and take initiative
At Sage, we offer you an environment where you can grow professionally without compromising your personal well‑being.
Our benefits package is designed to provide stability, flexibility, and balance:
Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.
Well‑being: Free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self‑care and parenting resources through the Cleo app.
Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.
Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.
Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.
Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.
Health and Safety Responsibilities
Fostering the safety culture, by leading with your own example.
Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.
Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.
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