Descripción de la oferta
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people‑first culture has earned us multiple Best Place to Work awards.
Why Join Us
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
About the Role
We are looking for a Technical Writer to create clear, user‑friendly documentation by translating complex technical concepts and source code into high‑quality content. Working closely with engineers and leveraging AI‑assisted tools, you’ll generate, review, and refine documentation to ensure accuracy, clarity, and usability for both end users and support teams. This role offers strong cross‑functional collaboration and the opportunity to shape modern, AI‑enhanced documentation practices.
What You Will Do
Collaborate closely with project engineers to obtain and understand source code, technical implementations, and product behavior.
Use an AI agent to generate end‑user and internal documentation.
Review, edit, and proofread AI‑generated content to ensure accuracy, clarity, consistency, and a professional tone.
Translate complex technical concepts and code logic into clear, user‑focused documentation.
Test, evaluate, and improve AI agent outputs by refining prompts and providing feedback.
Ensure documentation aligns with product updates, engineering changes, and support needs.
Maintain documentation standards, structure, and best practices across deliverables.
MUST HAVES
3+ years of experience in a related role.
Ability to understand and read code and convert technical logic into documentation using AI.
Strong critical thinking skills and ability to work with ambiguity.
Ability to analyze technical information, identify gaps, and ask the right questions.
Excellent written and verbal communication skills.
Proactive mindset with ability to work independently and in cross‑functional teams.
Ability to critically evaluate AI‑generated output and improve its quality.
Availability for overlap with EST time zone.
Upper‑intermediate English level.
NICE TO HAVES
Previous experience as a developer or technical writer.
Experience or background as a QA Engineer, BA, or PM.
Familiarity with AI‑assisted content creation or prompt engineering.
Experience working with developer tools, APIs, or SaaS products.
Understanding of end‑user support processes and troubleshooting workflows.
PERKS AND BENEFITS
Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation: USD‑based pay with education, fitness, and team activity budgets.
Exciting projects: Modern solutions with Fortune 500 and top product companies.
Flextime: Flexible schedule with remote and office options.
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