Descripción de la oferta
The Company At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description The job in brief: Job Title – Telesales Agent – German Speaking Location – Madrid Working model – Hybrid from Madrid, Remote from Spain Team – You will join the Customer Service Team in the Telesales department Level – Professional Contract – Permanent, full time (36 h/week) What your impact will be Handle inbound and outbound customer calls in French Sell holiday packages Qualifications Your expertise: Native German Fluent level of Spanish Thorough and meticulous with extreme attention to detail Proactive team player Self‑motivated, tenacious, uses initiative and problem solver Work to tight deadlines with a can‑do attitude Strong communicator internal / external Work with commercial targets Oriented business resultstyle>Versatility Previous experience in the travel context or sales Additional Information Perks of working with us: How we work together: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time) Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EU How we learn together: Access to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths Other perks: 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here? We do, too! Selection process steps*: HR interview (10-30 minutes) 1st interview (Manager): soft skills + technical knowledge Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. #J-18808-Ljbffr
