Descripción de la oferta
Mission: Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store.Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.Main activities:Develop the store sales turnover:Implement TOD'S sales policy within the storeSetting of sales objectives and periodic analysis of the results achievedImplementation of the selling ceremony in accordance with the Brand guidelinesHighlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising departmentSet up CRM actions in order to develop the customer databaseCoordinate Trade marketing eventsAnalyze sales reports and customer feedbackPropose action plans in order to exceed the set objectives and increase sales turnoverCheck invoicing and compliance with in the collection proceduresEnsure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysisTeam management :Participate in the organization of the activity of the store: planning, determine collective and individual actionsSupport and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvementParticipate in the integration of new employees: training in processes and procedures, various trainings, etc.Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actionsEnsure brand image:Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policyEnsure compliance with customer service guidelines: post-sales service management, customer requests, etc. Ensure compliance with operating rules and procedures within the storeProfile :Experience3/4 years store experience2 years minimum team management experienceSpecific skillsManagementLuxury sales and hospitality techniquesAptitudesResult orientation (mastery of different KPIs)Client orientedOrganization, responsiveness and adaptabilityWritten and oral communicationKnowledge / sensibility of the world of luxury and fashion, and in particular of shoesFluent Spanish and EnglishTOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. xcskxlj Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
