Descripción de la oferta
ph3What You’ll Do /h3ulliAdvise and arrange travel for corporate business customers (both individuals and groups) /liliConduct analysis and research on travel options and proactively anticipate traveler needs to sell additional services /liliArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations /liliUse various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus (training may be provided) /liliEnsure compliance with customers’ agreed travel policy, service provider policies, and regulatory requirements /liliUse positive telephone service techniques and act on special customer requests /liliCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levels /li /ulh3What We’re Looking For /h3ulliPassion for excellence in client service, including proactive anticipation of needs /liliNative GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) /liliProfessional communication in French English (written and verbal) /liliAttention to detail /liliAct with integrity, and look after personal traveler information /liliPossess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) /liliResolving customer issues quickly and independently / with supplier /liliTeamwork and openness to feedback /li /ulpbLocation: /b Barcelona, Spain. /ph3Benefits /h3pAdaptable benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. /ppTravel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. /ppDevelop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. /ppWe strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. /ppAll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. /p /p #J-18808-Ljbffr