Descripción de la oferta
ph3FCM Business Travel Consultant EN/DE/ES /h3 pbJob no: /b /p pbBrand: /b FCM /p pbWork type: /b Full time /p pbLocation: /b Barcelona /p pbCategories: /b Sales and Customer Service /p h3About FCM /h3 pFCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. /p pCertified as a Great Place to Work and fueled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM - where different happens. /p h3About the Role /h3 pAs FCM’s newest bBusiness Travel Consultant /b, you will be at the heart of our client relationships, delivering exceptional service and ensuring the successful fulfillment of corporate travel programmes. Acting as a key conduit between clients, travellers, and the business, you’ll be responsible for providing consistent, proactive, and world‑class service. /p pWorking closely with your Team Manager and wider team, you’ll demonstrate strong operational capability, outstanding customer focus, and a commitment to exceeding client expectations through sound travel management practices. /p h3About You /h3 pYou are an experienced travel professional with a passion for corporate travel and a “think different” mindset. You consistently look ahead, anticipate client needs, and take proactive steps to improve efficiencies and service delivery. /p pYou thrive in a fast‑paced environment, bring energy and positivity to every challenge, and enjoy collaborating with both internal and external stakeholders - while also being confident working independently when required. /p h3Key Responsibilities /h3 ul liDeliver exceptional, proactive customer service to FCM clients and travellers /li liManage and fulfil complex business travel bookings with a high degree of accuracy and care /li liMaintain strong relationships with clients, suppliers and internal stakeholders /li liDemonstrate advanced knowledge of GDS systems and corporate travel processes /li liAdvocate FCM and client‑preferred supplier programmes /li liIdentify, address and reduce service failures /li liMeet and exceed client SLAs, KPIs and productivity targets /li liAct as a brand ambassador for FCM and contribute positively to team culture /li /ul h3Key Qualifications Experience /h3 ul liMinimum b2 years’ experience /b as a travel consultant (essential) /li libGDS experience /b – Amadeus (essential) /li liStrong industry, travel and fares knowledge /li liCustomer‑focused with excellent service ethics /li liDetail‑oriented with strong multitasking and time management skills /li liPositive, open‑minded attitude with a willingness to adapt /li /ul h3What’s in It for You /h3 ul libExclusive Travel Discounts: /b Access to industry rates and discounts through Flight Centre Travel Group /li libCareer Development: /b Clear global career pathways across 30+ brands in over 20 countries, with ongoing training and support /li libVibrant Culture Industry‑Renowned Social Events: /b Monthly awards, global conferences, EOFY celebrations, and more /li libActive Hour: /b One dedicated hour per week for fitness or personal wellness /li libComprehensive Health Cash Plan: /b Reimbursement for dental, optical, chiropractic, and other medical services /li libHealth Wellbeing Challenges: /b Monthly initiatives to keep you motivated and engaged /li libFinancial Wellbeing Support: /b Mortgage advice, regulated financial guidance, and money coaching /li libAnd Much More: /b Company‑matched charitable donations, an excellent pension scheme, share options, EV scheme, and salary sacrifice benefits /li /ul h3Our Commitment /h3 pOur number one philosophy is bOur People /b. Flight Centre Travel Group is committed to providing an environment of equality, respect, dignity, and opportunity for all. We proudly foster an inclusive and supportive workplace that reflects the diversity of our society. /p pWe welcome accommodation requests to make our hiring and onboarding process as accessible as possible. Please contact our Recruitment Team at if you require any adjustments. /p pbApplications close: /b 24 Apr 2026 /p /p #J-18808-Ljbffr
