Descripción de la oferta
Experteer Overview Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. As a Genesys Cloud Software Engineer at Globant, you will design and optimize customer journeys across voice and digital channels. You will build secure, event-driven integrations and connect platforms using Genesys Cloud APIs and Data Actions. Your coding skills (JavaScript or Python) and strong REST API understanding will drive automation and high-performance solutions. Collaborate in an Agile environment to translate business needs into scalable cloud designs, contributing to our mission of digital transformation and AI-driven customer experiences. This role offers the chance to impact business partners at scale while working in a hybrid setup in Spain.Compensaciones / Beneficios• Design and optimize Genesys Cloud Architect flows to deliver scalable customer journeys• Build secure, event-driven integrations using Genesys Cloud APIs and Data Actions• Develop with JavaScript, Python (or similar) and leverage REST APIs for automation• Translate complex business requirements into efficient technical designs• Collaborate in an Agile environment with a focus on troubleshooting, ownership, and platform stabilityResponsabilidades• Proven expertise with Genesys Cloud Architect flows xcskxlj • Experience building integrations via Genesys Cloud APIs and Data Actions• Solid programming skills in JavaScript or Python with deep REST API knowledge• Ability to translate business requirements into technical designs• Collaborative, Agile mindset with strong troubleshooting and ownership• Strong English communication skillsRequisitos principales• comprehensive benefits package
