Descripción de la oferta
KYC AnalystSe pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money.We’re a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we’re just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go.If you’re looking for more than just your next job – if you want to build something impactful with a talented team – you’re in the right place.What you’ll be doingPerform due diligence. Ensure appropriate client documentation is captured and provide timely onboarding for new consumers. Review identity documents, using country‑specific knowledge to confirm authenticity and service eligibility.Meet productivity and compliance targets. Manage a daily case queue and ensure consistent throughput while maintaining high quality standards.Analyze and assess profiles. Verify identities, identify potential red flags, and elevate high risk cases to the FinCrime team.Assist customers. Provide assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.Perform periodic reviews. Support refresh activities, re‑verifying customer information, and reassessing risk when triggers occur.Utilize screening databases. Triage potential matches (PEP/sanctions/adverse media), reduce false positives through analysis, and ensure timely resolution within SLAs.Perform risk assessments. Conduct detailed customer risk assessments to identify and evaluate potential risks associated with clients.Who we’re looking forWorking background. You have at least 1 year of experience in a similar role, ideally in a startup or the financial sector; customer care experience is also valued.Relevant Experience. Experience in a high‑volume, metrics‑driven KYC/customer support role (e.g., meeting daily/weekly targets for response time and resolution).Legal framework knowledge. Direct experience or comprehensive training in basic anti‑money laundering (AML) and know your customer (KYC) procedures.Language proficiency. You have proficiency in English, with knowledge of Italian considered a plus.Our benefits & perksCareAbout health & well‑beingUnlimited paid time offPsychological support & mental health webinars with SerenisFlexible hybrid working systemExtended parental leaveChildcare leaveCareAbout growth & developmentProfessional development programmesInternal mobility programLanguage classes with PreplyInternal workshops & trainingCareAbout financial supportStock Option Plan (with additional grants often provided based on performance)International relocation supportCompetitive salaryMeal vouchersEqual-Opportunity EmployerAt Satispay, we’re proud to be an equal‑opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless— for instance —of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!Learn more about usCurious if our way of working clicks with yours? Our values and pillars aren’t just fancy words on a page – they really shape everything we do. Explore them here.Sounds like your kind of place?Awesome! xcskxlj We’d love to hear your story.#J-18808-Ljbffr
