Descripción de la oferta
Experteer Overview
In this role you help ensure customers meet AML standards by performing KYC/CDD, coordinating data updates, and resolving data issues across multiple teams. You’ll work with Compliance, Sales, RM/Premier, and local authorities as needed to support accurate customer records. The position emphasizes collaboration, adherence to policy, and timely data handling to support safe, compliant growth. This is a hands-on, cross-functional role with a clear impact on risk management and customer due diligence.
Compensaciones / Beneficios
• Perform KYC/CDD on customers and act as primary internal contact
• Coordinate data updates across departments to ensure accuracy and timeliness
• Resolve missing or conflicting data by liaising with customers, sales staff, relationship managers, operations, and legal
• Become familiar with and implement KYC/CDD policies and procedures
• Analyze customer accounts to verify AML standards and compliance
• Understand CIP/CDD regulations and Elavon KYC policy
• Request required documentation from customers (email, letters)
• Collaborate with local authorities in Europe when SARs are needed
• Work closely with Compliance teams on AML matters
• Support internal teams on projects as needed
Responsabilidades
• Fluent English (oral and written)
• Knowledge of additional European languages (Dutch, German, Norwegian, Polish, Swedish) is a plus
• At least 1 year of AML experience
• Customer service experience is advantageous
• Analytical mindset and ability to work independently
• Flexibility and administrative accuracy
• Credit card market experience or security background is a plus
• Good MS Office skills
• Attention to detail
• Team player
Requisitos principales
• hybrid/flexible schedule
• market-competitive compensation
• inclusion and wellness benefits
• education support and career development
• employee recognition programs
• transparent performance criteria
